ServiceMaster Lakeshore

[https://servicemasterlakeshore.com](https://servicemasterlakeshore.com)

Effective Date: February 11, 2026

ServiceMaster Lakeshore (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy and Terms of Service describe how we collect, use, disclose, and protect your information when you visit our website, request services, or communicate with us, including through SMS messaging.

By accessing our website or using our services, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of personal and service-related information:

Full name

Email address

Phone number

SMS opt-in consent

Property address

Service details related to water damage, fire damage, mold remediation, or reconstruction

Any additional information you voluntarily provide

We may also collect limited non-personal information such as browser type, device information, and website usage data for analytics purposes.

2. How We Collect Information

We collect information when you:

Submit a contact form on our website

Request an inspection or consultation

Call, text, or email our office

Subscribe to SMS communications

Provide information during service scheduling or project completion

SMS consent is obtained through clear opt-in mechanisms. You will not receive SMS marketing messages without your explicit consent.

3. How We Use Your Information

We use collected information to:

Provide water damage restoration, mold remediation, fire damage restoration, and reconstruction services

Schedule appointments and send reminders

Communicate project updates

Respond to customer inquiries

Improve our services and website performance

Process billing and administrative matters

If you opt in to SMS communications, we may send service-related text messages such as appointment confirmations, status updates, and follow-ups.

Message frequency may vary. Message and data rates may apply.

4. How We Share Your Information

We do not sell, rent, or trade your personal information.

We may share information only:

With trusted subcontractors or service providers necessary to complete your project

When required by law, subpoena, or legal process

With your express consent

SMS opt-in information and phone numbers collected for SMS purposes are never shared with third parties or affiliates for marketing purposes.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While no system can guarantee complete security, we take commercially reasonable steps to protect your data from unauthorized access, misuse, or disclosure.

6. Cookies & Website Tracking

Our website may use cookies or similar technologies to enhance user experience and analyze website traffic. You may adjust your browser settings to disable cookies if preferred.

7. Your Rights & Choices

You may:

Request access to the personal information we hold about you

Request correction of inaccurate information

Withdraw consent for SMS communications at any time

To exercise these rights, please contact us through the information provided on our website.

SMS Terms of Service

By opting into SMS communications from ServiceMaster Lakeshore through Verbal Consent, you agree to receive conversations “external”, text messages related to:

Appointment scheduling

Service reminders

Project updates

Customer support communications

Message frequency may vary. Message and data rates may apply.

Opt-In Disclosure

By opting in, you acknowledge:

You consent to receive SMS messages from ServiceMaster Lakeshore

Message and data rates may apply

Message frequency may vary

You can opt out at any time by replying STOP

You can request assistance by replying HELP

HELP Message

If you text HELP, you will receive:

“Thank you for contacting ServiceMaster Lakeshore. For assistance, please visit [https://servicemasterlakeshore.com/privacy-policy-terms-of-service/](https://servicemasterlakeshore.com/privacy-policy-terms-of-service/) or contact our support team directly.”

STOP Message

If you text STOP, you will receive:

“You will no longer receive messages from ServiceMaster Lakeshore. To opt back in at any time, reply START.”

8. Changes to This Policy

We may update this Privacy Policy and Terms of Service periodically. Updates will be posted on the following page:

[https://servicemasterlakeshore.com/privacy-policy-terms-of-service/](https://servicemasterlakeshore.com/privacy-policy-terms-of-service/)

Continued use of our services after updates constitutes acceptance of the revised terms.